Wheelchair UserWheelchair User with AssistanceMobility Impaired WalkerSeat AvailableWC AdaptedWC StandardAssistance DogConducting of Business (fax, email etc)Parking Grade 2
Olympia Theatre
72 Dame Street, Dublin 2
Tel: 01 6704322
Fax:
Email :specialneeds@olympia.ie or olympiaboxoffice@ticketmaster.ie
www.olympia.ie

The ground floor of the theatre is fully accessible. Customer service representative available to assist patrons on arrival at the venue. Special needs booking should contact the Olympia directly on 01 6704322 or by email to discuss requirements. Customer assistance representative can be contacted at the above email address. Assistance dogs are welcome at the venue. On-street blue badge spaces are located within approximately 160m of the venue.
 
Box Office - Counter Sales Opening Times
DayOpening Time
Monday10:30 - 18:30
Tuesday10:30 - 18:30
Wednesday10:30 - 18:30
Thursday10:30 - 18:30
Friday10:30 - 18:30
Saturday10:30 - 18:30
SundayClosed
The box office will remain open for 1 hour after shows starts if there is a show on that evening. The box office is closed on Sunday, except if a show is on that evening. In this case the box office opens 2 hours before an event and 1 hour after show starts.
 


 
Adapted Toilet
There is an accessible toilet in this venue designated for public use.
The accessible toilet is for the sole use of disabled people.
The accessible toilet is located within the respective main toilet facilities on the ground (stalls) level
There is level access to the adapted toilet.
The door opens away from you (push).
The door is locked by a twist lock.
The width of the accessible toilet door is 85 cm.
The door is heavy.
The width of the accessible toilet is 210 cm.
The depth of the accessible toilet is 196 cm.
Disposal facilities are available in the cubicle.
There is a mixer tap.
The tap type is lever.
As you face the toilet pan, the transfer space is on the right
Wall mounted rails are available.
As you face the toilet, the wall mounted grab rails are on both sides .
The height of the toilet seat above floor level is 47 cm.
The hand dryer cannot be reached from seated on the toilet.
The sink can be reached from seated on the toilet.
The sink is 85 cm high.
The toilet roll holder can be reached from seated on the toilet.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are moderate.
Additional Information: The above details are for the gents adapted toilet onm the ground floor. The ladies toilet is 200cm wide and 135cm deep. Hand drying facilities are located within the main toilet areas.
Adapted Toilet in Male Toilets on stalls level Adapted Toilet in Female Toilets on stalls level
 
 
Additional Information
Drinking straws are available on request.
Registered assistance dogs are welcome.
Additional Details: The venue aim to cater for all special needs. It is recommended to contact the venue in advance to make arrangements
Wide access aisle at accessible seating (row G) Automated ticket machine in box office lobby
 
 
Inside Access
There is level access to the service.
There is a slope/ramp to access the service.
Motorised scooters are allowed in public parts of the venue.
Additional Details: Level access to the venue is provided via a dedicated access to the left of the main entrance. The seating areas/transfer seating locations are provided with level access. Bars and toilets can be accessed via level access routes from these seating areas. The circlation routes are at least 900cm wide.
level access route to stalls seating/standing Stepped access to stalls from main doors
 
 
Location
The venue is situated within the centre of the city.
The venue is not on a road with a steep gradient.
There is a bus stop within 150m of the venue.
Level access door - route to stalls seating/standing area
 
 
Other Floors
The floors which are accessible by stairs are circle level and upper circle level. There is also stepped access to the stalls from the main entrance.
Inaccessible services include: Upper levels of the theatre are not accessible to wheelchair users. Patrons with special needs are generally catered for on the ground (stalls) level
 
 
Outside Access
The venue is not on a road with a steep gradient.
There is level access to the venue.
The slope/ramp is fixed in position.
The main doors open towards you (pull).
The doors are double width.
The door opening is 142 cm wide.
The entrance to the venue is on Dame Street, with the accessible entrance to the left, near the entrance to the circle and upper circle levels.
Additional Details: The accessible entrance has a short ramp to the entry doors. Level access is provided to the seating, bar and toilets area on the stalls (ground) level
Access route to accessible doors Level access from street to box office
 
 
Parking
Additional Parking Information: The nearest on-street disabled parking spaces are available are behind The Olympia on East Essex Street in Temple Bar, in the vicinity of the Project Arts Centre. There are also spaces on Castle Street.
 
 
Reception
There is level access to reception from the entrance.
The reception area is well lit.
The reception desk is 108 cm in height from the floor.
Additional Information: The box office also has an automated ticket machine which has a height of 110cm. The access door the the box office from Dame Street is 85cm wide.
Box Office Desk
 
 
Restaurant/Bar
The table is 67 cm from the floor.
Additional Details: There are 2 bars on the stalls level, Maureens Bar and Sheridans Bar. Maureens bar has low level tables. Sheridans Bar has high tables and stools only. Interval drinks and snacks for accessibility patrons can be arranged via the Customer Assistance Representative (Jimmy Grant), if necessary. The bars serve drinks and snacks only.
Maureens Bar - low table and chairs in this bar Sheridans Bar
 
 
Standard Toilet
Standard toilets are available.
The female and male toilets are located on all floors.
The lighting in the female toilets is moderate.
The lighting in the male toilets is moderate.
Baby change facilities are located within the venue.
The baby change facilities are located within the ladies toilets on all levels and in the gents toilets at ground floor level
The height of the baby change table once extended is 92 cm.
Additional Details: There are adapted toilets within the main toilets in the stalls level
Adapted toilets on stalls level - standard toilets on all levels
 
 
Theatre
There are designated spaces for wheelchair users.
Designated seating is located in row G (seats 9-14 - patrons transfer to seating) and also rows (seats 30 and 31 - wheelchair left with patrons).
Wheelchairs are left with the patron.
The view is limited by column provides minor obstruction to the seating area during standing events. There is a good view from the designated locations for seated events.
Companions sit with the Patrons.
The toilet is 10 m from the auditorium.
Assistance dogs are allowed in the auditorium.
It is 15m from the designated seating area to the nearest adapted toilet.
Additional Information: During standing format shows, the seats are taken out in the stalls level. Wheelchair users have the option of using the designated raised platform to the rear or can be safely situated in the pit area in front of the stage. There is a slightly restricted view from the rear of the stalls level.
View from Row S - wheelchair seating area View from Row G - wheelchair transfer seating