If you are a tenant in a Dublin City Council home on which you pay rent, the following repairs will be carried out by us:

• Structural repairs
• Roof repairs, repairs to external walls and doors
• Electrical faults
• Window Repairs (excluding glass)
• Flooding
•  Any other repairs due to the normal wear and tear

You as the tenant are responsible for the following maintenance and repairs to your home:

Click here for Tenant’s Responsibility

Note: Tenants who are over 6 weeks in Rent Arrears will no longer have routine repairs carried out to their home -

• Click here for Letter sent to Tenants 16th June 2009
• If you have an emergency repair after 5pm or at the weekend ring the Out of Hours Service on Tel: (01) 6796186.

Note: There is  a callout charge of €100 if the repair is deemed not to be an emergency

To fix a problem, contact us at the address below.

Note: We will only carry out repairs if your rent is up-to-date.

When reporting the problem, please tell us the following information:

• Your name
• Address.
• Contact phone number
• A description of the problem. 

We will then arrange a date and time for it to be fixed, as follows:

• Routine repairs: Fixed within 8 weeks, e.g. replacing a toilet.
• Urgent repairs: Fixed within 5 days, e.g. heating.
• Emergency repairs: Fixed immediately, e.g. water leak, faulty sockets.

Note: If the problem to be fixed has been caused by you or someone else living in the house, you will have to pay the cost of any repairs.