The Governments National Water Pricing Policy Framework requires the charging by Local Authorities of non-domestic consumers of water and wastewater services for the cost of providing these services. This is in keeping with the application of the "Polluter Pays Principle".
Water charges are payable if water is being supplied for use by business, trade or manufacture. This also includes hospitals, sanatoriums, homes for people with mental or physical disabilities, maternity homes, convalescent homes, laboratories, clinics, health centres, schools or clubs.
The directive requires that all non-domestic consumers are to be metered. A total of 15,000 meters were installed on non-domestic consumers throughout the City. These meters are fitted with Automatic Meter Reading (AMR) sensors, which will enable them to be read by a handheld unit in groups rather than reading each meter individually. This system should ensure accuracy and efficiency in meter reading and billing.