Water Supply Update - week beginning 17th June 2013

Significant improvement in water supply situation means we can now return to normal service.

Dublin City Council wishes to thank our customers for their co-operation during the period of water restrictions and pressure reductions we have had to put in place since the 28th March 2013. Due to the cooperation of all water users, we managed to save a significant amount of water whilst operating with lower than normal water production levels.
        
The single major issue affecting us, the severe disruption to water production at our Roundwood Treatment Plant has been resolved and we have now returned to normal production levels. As a consequence the pressure restrictions in the Dublin Region are being removed in stages, starting today.
 
We will continue to review and monitor the production and storage levels on an ongoing basis and we would ask our consumers to continue to conserve water. This is essential if future pressure restrictions are to be avoided due to the very tight supply/demand situation.
 
As the temperature rises during the summer months our consumption of water increases. We water our gardens, wash our cars, and clean our windows and driveways. This increase in consumption puts a greater demand on our water supplies. While we are not asking people to stop these activities we are asking that they are carried out without wasting water. You don’t have to make major lifestyle changes to make a difference. By making small changes to some of your daily activities we can significantly reduce the volume of water we waste.
 
Dublin City Council wishes to apologise to our customers for the water restrictions we have had to put in place since the 28th March 2013.  Dublin City Council regrets any inconvenience caused by these restrictions and would like to thank all its consumers for their patience and cooperation during the period of the restrictions. 

General Information

Drinking water is a scarce commodity essential to the City and the health of its citizens. Every day 540 million litres of high quality drinking water is produced and supplied to 1.5 million customers in the Dublin Region.

• Find out the Current Demand in the Dublin Region

Dublin City Council's Water Services Division is responsible for supplying 70% of this water and the balance is being provided by Fingal County Council.

Water is collected from the Dublin and Wicklow mountains for treatment at the City Council's three water treatment plants at Ballymore Eustace, Roundwood and Ballyboden and at the Fingal County Council plant at Leixlip.

It is then distributed to customers in Dublin City and in the South Dublin, Dun Laoghaire Rathdown, Fingal, Kildare and Wicklow County Council areas through a network of service reservoirs and over 7,000 km of pipes of which 2,400 km are the responsibility of Dublin City Council.

On occasion it may be necessary to carry out water quality monitoring or repair and maintenance work at your property. This may require our employees to gain access to your property. Unfortunately bogus callers can sometimes call to your property claiming to be from Dublin City Council’s Water Services. Find out how to identify bogus callers 

Water is a precious resource and should be used sparingly. Information about saving water can be found online at www.taptips.ie

• Problems with your water supply
• Water quality
• Managing our water supplies
• Building and Developers
• Rainwater harvesting and greywater re-use
• Water conservation
• Water metering and charges
• FAQs

Downloads 

The following are now available to download in relation to information on the treatment and supply of water to the Dublin Region:

• Water Supply Press Release 12th July 2010
• Water Supply Dublin Region Information 12th July 2010
• Information on Dublin City Council Central Laboratory
• Water Supply Dublin Region Presentation