Dublin City Council investigates complaints across the following areas:

 

• Litter, e.g. roadside dumping.
  
• Industrial waste, e.g. toxic emissions.
  
• Water pollution, e.g. effluent in rivers or the sea.
  
• Air pollution, e.g. as a result of industrial activity.
  
• Noise pollution, e.g. as a result of building activity.
  
• How to submit a complaint
  

Emergency Complaints

Call (01) 679 6186

This number must only to be used in an emergency (e.g. a sudden release of pollution into a river) or in out-of-hours situations.

All Other Complaints

You can submit a complaint via the following means: by post, by telephone or by email. We prefer to get complaints by post so that we can record and track issues more effectively.

By post

To make a complaint by post, download and complete the following form:

Environmental Complaint Form (PDF 37Kb)

Or call (01) 222 2222 to request a copy.

Return the form along with any supporting information (such as a covering letter, photographs or maps) to:

Customer Service Department
Ground Floor, Block 4
Civic Offices
Wood Quay
Dublin 8

By telephone

Call (01) 222 2222 during normal office hours.

 

By email

Send an email to customerservices@dublincity.ie