The Freedom of Information Acts (1997 & 2003) give you the legal rights:

• To access your personal records and other official records of Dublin City Council
• To correct or update personal information held about you by Dublin City Council, where this information is incomplete, incorrect or misleading
• To be given the reasons behind any decisions taken by Dublin City Council that affect you

You can request access to personal information held by Dublin City Council about you regardless of when the information was created.

You can also gain access to other non-personal records created after 21^st October 1998. A €15 fee made payable to Dublin City Council applies to this type of request*.

Request information from Dublin City Council

To submit a request, complete the following form and then send it to us at the address shown below

• Download the Freedom of Information Request form (PDF 26Kb) 
• Íoslódáil an fhoirm iarratais faoi na hAchtanna um Shaoráil Faisnéise (PDF 26Kb) 
• Or contact us at the address below to request a copy
• Or make your request in writing to the address below quoting the Freedom of Information Act 1997 & 2003.

Note: In order to avoid delays please be as specific as possible when you are requesting records. For example "Under the Freedom of Information Act 1997 & 2003 I request records in relation to my Housing Rents file for the last 2 years" or  "Under the Freedom of Information Act 1997 & 2003 I request records created since the year 2004 in relation to the street cleaning contract for the Grafton Street area".  

What happens next

Your request will proceed through the following steps:

• We will acknowledge receipt of your request within two weeks
• We will make a decision within four weeks (note, if the request is particularly complex or there are large numbers of records involved, this may be extended to eight weeks).  In general, if we do not respond within four weeks, you can assume your request has been refused 

Appeal a decision via Dublin City Council

If your request is initially refused or part-refused you may appeal this decision to a higher officer within Dublin City Council. Again appeal requests must be received in writing to the address below. If your request is for non-personal records a fee of €75 made payable to Dublin City Council would apply at this stage*. 

*Please note medical card holders can avail of reduced fees under the Freedom of Information Act 1997 & 2003. For non-personal records there is a €10 fee for an initial request and €50 fee for an internal review request. 

The type of information we hold

Read information about the types of information we hold and the structure of our organisation:

• Guide to the functions, structure and records of Dublin City Council’ / Íoslódáil an ‘Treoir maidir le feidhm, struchtúr agus taifid Chomhairle Cathrach Bhaile Átha Cliath’  (PDF 531Kb)
  (This is also referred to as a Section 15 Reference Book / Leabhar Tagartha Alt 15)

• ‘Rules, procedures, practices, guidelines, interpretations and precedents used by Dublin City Council for the purposes of decisions, determinations or recommendations’ / Íoslódáil na’ Rialacha, nósanna imeachta, cleachtais, treoirlínte, léirithe agus fasaigh a úsáideann Comhairle Cathrach Bhaile Átha Cliath chun cinntí nó moltaí a dhéanamh’  (PDF 782Kb)
  (This is also referred to as a Section 16 Reference Book / Leabhar Tagartha Alt 16)
• Or contact us at the address below to request a copy of these documents.

Appeal a Decision via the Information Commissioner

The Office of the Information Commissioner is an independent office with powers to review decisions made by Dublin City Council. A request for review to that office for non-personal information requests will cost you €150, with a reduced rate of €75 available to medical card holders.

The decisions of the Information Commissioner are binding. However, you can appeal a decision to the High Court on a point of law.

Submit an Appeal

To submit an appeal, send your request in writing to: 

Office of the Information Commissioner
18 Lower Leeson Street
Dublin 2
Tel: 01 639 5689
Email: info@oic.ie 
Web: www.oic.gov.ie