Acceptable Use Policy

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DUBLIN CITY PUBLIC LIBRARIES
INTERNET-BASED COMPUTER REFERENCE SERVICE
Acceptable Usage Policy

Dublin City Public Libraries aim to inform, enrich, empower and extend individual life-chances through the provision of information, ideas, resources and programmes which bring to local communities the benefits of global thought, life-long learning experience and diversity of heritage and culture.

Dublin City Public Libraries acknowledges its role as an important participant in government initiatives to develop the Information Society, to combat disadvantage and to promote equality of access and opportunity.

The availability of Free Public Internet Access complements and extends traditional library service provision. The following conditions apply:

  1. Users must be aware that the World Wide Web is an unregulated information network, enabling access to ideas, information and images. Users are required to be responsible in their use of the World Wide Web.
  2. Free Internet-based computer reference facilities are available to all registered members of Dublin City Public Libraries. Membership is open to residents, students, visitors and people working in the city. Full details are available on request.
  3. Adults who are not eligible for membership as outlined above may obtain special membership for access to Internet-based computer reference services on production of satisfactory proof of personal Identity.
  4. Dublin City Public Libraries cannot guarantee the accuracy of information on the World Wide Web, nor can they accept responsibility for, or supervise content which may be accessed inadvertently or otherwise by a user. The library accepts no responsibility for damage, loss, costs or expenses arising either directly or indirectly from use of the library's free Internet based computer reference services.
  5. Users may register with any of the free e-mail address services. However, inappropriate mail must not be sent or received. Dublin City Public Libraries cannot accept responsibility for any communication received or sent by personal e-mail account holders.
  6. Parents and guardians are obliged to take responsibility for their children's use of the web. Children under the age of 12 are welcome to use the Internet-based computer facilities provided they are accompanied by a parent or guardian or teacher, or they are supervised or directed by a teacher or other responsible adult over the age of 18.
  7. Secondary school children under the age of 15 are welcome to use the Internet-based computer facilities:
    - provided they are accompanied by a parent or guardian or they are supervised or directed by a teacher or other responsible adult over the age of 18.
    - Or provided a parent or guardian authorises such use in writing by signing Permission Forms in the presence of library staff.
  8. The use of chat room facilities is not permitted.
  9. Software is in place which inhibits the accessing of designated illegal and inappropriate sites. A Management system delivers specific data related to each personal computer. This system produces a detailed activity log, which can be used to analyse citywide usage patterns, or if required, by library, by groups of users or by individual users. This information will be monitored on an ongoing basis. The library reserves the right to terminate an Internet session at any time.
  10. Users may not create, access, copy, store, transmit, download or publish any material which
    - Is obscene, racist, defamatory or illegal
    - Causes harassment or gross offence to others
    - Constitutes a breach of copyright laws or licensing agreements.
  11. Users may not:
    - Use the library's workstations as a staging ground to gain unauthorised access to the library's networks or computer systems or to any other network or computer system
    - Obstruct the work of others by consuming large amounts of system resources or by deliberately crashing any library computer system
    - Make any attempt to damage computer equipment or software
    - Make any attempt to alter software configurations in a malicious manner
    - Make any attempt to cause degradation of system performance
    - Use any library workstation for illegal or criminal purpose.
  12. In the interest of equality and fairness and in order to ensure the effective use of library resources, users must abide by booking procedures and operational arrangements in force at branch libraries.
  13. Users who wish to appeal decisions relating to the above policy and procedures should do so in writing to the Dublin City Librarian.
  14. All users are required to indicate their compliance with the library's Acceptable Use Policy before access will be facilitated.
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