I have a water leak on my property

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I have a leak on my property

It is the responsibility of the owner to repair any leaks that occur on private property. It is the responsibility of Irish Water to repair leaks that occur outside the boundary. For further information see Who is responsible for the pipework coming into my property?

Leaks on private property can result in a significant loss of water and as a result may lead to poor pressure.

See Section 54 and 56 of the Water Services Act, 2007 and the Dublin City Council Water Byelaws for further information on responsibilities and penalties.

If you notice a leak, whether on private or public property, please contact us at the details below.

Metered non-domestic customers

If you are a metered non-domestic customer you will also be charged for any water lost through leakage.

To find out what is being done to reduce leakage see the Active Leakage Reduction Programme

For more information

Irish Water Contact Details:

Web:  www.water.ie
Twitter:  @IrishWater
Telephone: 1850 278 278 (LoCall)
Minicom:  1850 378 378
(For hearing impaired customers with minicom equipment)
Postal Address: Irish Water, PO Box 860, South City Delivery Office, Cork City

Please continue to contact Dublin City Council for information or issues relating to business account queries, surface water drainage and flood management.