Council Promises To Deal With Ratepayers Sympathetically

Dublin City Council is very aware that there are a lot of small and medium sized businesses in the city that are struggling at the minute and need all the support they can get. With that in mind we are encouraging ratepayers who find themselves in that category to contact us.  

“Each ratepayer will be treated sympathetically and consistently in agreeing to defer rate payments and restructure payment plans where required. Ratepayers should contact their Rate Collector to discuss the matter and agree an appropriate arrangement in these unprecedented circumstances,” according to Kathy Quinn, Head of Finance with Dublin City Council.

Please be assured that Dublin City Council's Rates Office will work with you and all ratepayers who have been financially impacted through this very difficult situation on a case by case basis.

Ratepayers that can continue to pay their outstanding rates should continue to do so. Those that are in a position to discharge their rate payments early are also encouraged to do so in order to support the provision of City Council services including essential services which are part of the response to the COVID-19 emergency.

These are difficult times for everyone and we all have to play our part.

Please note All Queries are being dealt with through our email account: ratesoffice@dublincity.ie.

Please include the following information with your query:

  • Address of the property
  • Your mobile or landline number
  • A property reference number will also be helpful if you have one.

We will be in touch with you as soon as possible

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