Make an Appointment

Our public counters work on an appointment only basis. To make an appointment, you can contact the relevant service desk or area office directly. Find contact details below.

Find contact details for Area Offices, Service Desks, housing-related service desks and homeless services below. Contacts appear in alphabetical order. Call or email the relevant public counter to make an appointment.

Area Office Appointments

Contact Details for Local Area Offices
Area Office Email Phone Number
Central Area Office: Cabra and Glasnevin [email protected]  (01) 222 7400
Central Area Office: Sean McDermott Street [email protected]  (01) 222 2248
North Central Area Office: Coolock [email protected]  (01) 222 8870
North Central Area Office: Darndale [email protected]  (01) 222 6930 / (01) 222 6940
North Central Area Office: Kilbarrack [email protected]  (01) 222 8540
North West Area Office: Ballymun [email protected]  (01) 222 5610
North West Area Office: Finglas [email protected]  (01) 222 5400
South Central Area Office: Eblana House [email protected]  (01) 222 5200
South Central Area Office: Ballyfermot [email protected]  (01) 222 4660
South East Area Office [email protected]  (01) 222 2243
South East Area Office: Crumlin [email protected]  (01) 222 5500

Housing Service Appointments

Contact Details for Housing Service Desks
Service Phone number Hours of Service
Home Grants for Homeowners/Private Tenants [email protected]  (01) 222 2195
Home Loans [email protected]  (01) 222 5449
Homeless Central Placement Services [email protected]  (01) 222 6944 / (01) 222 6977
Housing Allocations and Transfers Online queries (01) 222 2201 (10am-4pm)
Housing Assistance Payment (HAP) [email protected]  (01) 222 6400 (10am-4pm)
Housing Maintenance [email protected]  (01) 222 2191
Housing Rents [email protected]  (01) 222 2211
Housing Welfare: Social Work Section [email protected]  (01) 222 2233

Contact Homeless Services

Contact Details for Homelessness Services
Service Phone number Hours of Service
For Single People and Couples 01 222 6944 10am-4pm, Monday-Friday
For Families 01 222 6977 10am-4pm, Monday-Friday
Dublin Region Homeless Executive 1800 707 707 10am-10pm, 7 days a week

The Dublin Region Homeless Executive can be contacted at weekends and in the evenings when Dublin City Council's Homeless Services are unavailable.

Other Services

Contact Details for Public Counters
Service Contact Phone Number
Cash Office Cash Office Bookings (01) 222 2222
Local Enterprise Office (LEO) Dublin City [email protected]  01 222 5611
Licensing and Casual Trading [email protected]  (01) 222 2165
Motor Taxation Office [email protected]  (01) 222 8000
Planning Department [email protected]  (01) 222 2149
Rates Office [email protected]  (01) 222 2171
Rental Accommodation Scheme for Landlords [email protected]  (01) 222 5299
Residential Parking Permits [email protected]  (01) 222 2259
Roadworks Control [email protected] (01) 222 2246
Road Maintenance [email protected] (01) 222 2255

When booking a public counter appointment with Dublin City Council, your information is collected for the purpose of booking the appointment and in order to communicate with you about the appointment. 

Information collected by Dublin City Council for the purposes of booking a public counter appointment is generally limited to your full name, your telephone number and/or your email address.

The information may be shared internally with other departments in order to manage customer flow and have an overview of appointments across Dublin City Council's Civic Offices at Wood Quay and the Motor Tax Office at Smithfield.

Your information will not be shared with any external person or organisation. Your information will be retained for a period of one year. Then, it will be anonymised as part of a record of the provision of services by Dublin City Council.

Contact Details