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General Data Protection Regulations ( GDPR ) – Privacy Notice, Rates Office

Your information is collected to process monies due to Dublin City Council in respect of rates. The legal basis is provided for under the Poor Relief ( Ireland ) Act 1838 – Local Government Reform Act 2014. The information may be shared with:

  • Valuation Office – to facilitate the valuation of your rating
  • Business Improvement District ( BID ) – where the rating is within the BID parameter for the city
  • Relevant Bank – to facilitate a direct debit payment
  • Printing Company – to facilitate the printing of rate bills
  • Solicitors – legal requests re sale/ debt recovery etc
  • Trusted third parties who perform services for us, including receivers, liquidators etc
  • Statutory, regulatory and law enforcement authorities, as required by law

Your information is retained for relevant periods based on the National Retention Policy for Local Authority Records.

Dublin City Council Privacy Statement is available at

For more information

The Rates Office has relocated to Block 1, Floor 8, Civic Offices.

Please note that access to the Rates Office is through Customer Services  on the  Ground Floor, Block 3 Civic Offices.

Office opening hours: 09.30 to 16.00.

Tel: (01) 222 2171
Fax: (01) 679 3051 or (01) 222 2958