Contact Us

If, for any reason, you are unable to find the information you need here on the website, you require help completing your transaction, or have a question that you need answered, our Customer Services team will be happy to assist you.

The team can help you to:

  • Find information
  • Answer Frequently Asked Questions
  • Make a payment
  • Request application forms
  • Buy parking permits
  • Report an issue
  • Make a suggestion
  • Make a complaint

Contact a Department Directly

Section Email Phone number
Central Area Office – Cabra/Glasnevin  [email protected] (01) 222-7400
Central Area Office – Sean McDermott St [email protected] (01) 222-2963
Customer Services & Cash Office [email protected] (01) 222-2222
Home Grants [email protected] (01) 222-2195
Home Loans  [email protected] (01) 222-5449
Homeless - Central Placement Services [email protected] 222 6944 or 01 222 6977
Housing Allocations & Transfers Housing Allocations Enquiries - Self (dublincity.ie) (01) 222-2201  10AM - 4PM ONLY
Housing Assistance Payment (HAP) [email protected]  (01) 222-6400
Housing Maintenance [email protected]  (01) 222-2191
Housing Rents [email protected]  (01) 222-2211
Housing Welfare - Social Work Section   (01) 222-2233
Licensing/Casual Trading [email protected] (01) 222-2165
North Central Area Office - Coolock [email protected]  (01) 222-8870
North Central Area Office - Darndale [email protected] (01) 222-6930/ (01) 222-6940
North Central Area Office - Kilbarrack [email protected] (01) 222-8540
North West Area Office - Ballymun [email protected] (01) 222-5610
North West Area Office -Finglas [email protected] (01) 222-5400
Planning Department [email protected] (01) 222-2149
Rates Office [email protected]   (01) 222 2171
Rental Accomdodation Scheme Landlords [email protected] (01) 222-5299
Road Maintenance [email protected] (01) 222 2255
Roadworks Control [email protected] (01) 2222246
South Central Area Office – Eblana Hse [email protected]  (01) 222-5200
South Central Area Office –Ballyfermot Office [email protected]  (01) 222-4660
South East Area Office [email protected] (01) 222-2243
South East Area Office – Crumlin Office [email protected]  (01) 222-5500
Parking Permits [email protected]  (01) 222 2259
Log a Service Request, access information and report issues https://citizenhub.dublincity.ie/  

Opening Hours

Monday to Friday
9am - 5pm

Contact Us

Phone: 01 222 2222

Out-of-hours Emergencies: 01 222 3150

Dangerous Buildings (24 hours): 01 222 3155

Email: [email protected]

Post:
Dublin City Council
Customer Services
Block 3, Floor 0
Civic Offices
Wood Quay
Dublin 8
D08 RF3F

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