Contact Us

Back to The Council Explained

If, for any reason, you are unable to find the information you need here on the website, you require help completing your transaction, or have a question that you need answered, our Customer Services team will be happy to assist you.

The team can help you to:

  • Find information
  • Answer Frequently Asked Questions
  • Make a payment
  • Request application forms
  • Buy parking permits
  • Report an issue
  • Make a suggestion
  • Make a complaint

Contact a Department Directly

Section Email Phone number
Central Area Office – Cabra/Glasnevin  [email protected]  (01) 222-7400
Central Area Office – Sean McDermott St [email protected]  (01) 222-2248
Customer Services & Cash Office [email protected] (01) 222-2222
Home Grants [email protected] (01) 222-2195
Home Loans  [email protected] (01) 222-5449
Homeless - Central Placement Services [email protected] 222 6944 or 01 222 6977
Housing Allocations & Transfers Housing Allocations Enquiries - Self (dublincity.ie) (01) 222-2201  2PM-5PM ONLY
Housing Assistance Payment (HAP) [email protected]  (01) 222-6400
Housing Maintenance [email protected]  (01) 222-2191
Housing Rents [email protected]  (01) 222-2211
Housing Welfare - Social Work Section [email protected] (01) 222-2233
Licensing/Casual Trading [email protected] (01) 222-2165
North Central Area Office - Coolock [email protected]  (01) 222-8870
North Central Area Office - Darndale [email protected] (01) 222-6930/ (01) 222-6940
North Central Area Office - Kilbarrack [email protected] (01) 222-8540
North West Area Office - Ballymun [email protected] (01) 222-5610
North West Area Office -Finglas [email protected] (01) 222-5400
Planning Department [email protected] (01) 222-2149
Rates Office [email protected]   (01) 222 2171
Rental Accomdodation Scheme Landlords [email protected] (01) 222-5299
Road Maintenance [email protected] (01) 222 2255
Roadworks Control [email protected] (01) 2222246
South Central Area Office – Eblana Hse [email protected]  (01) 222-5200
South Central Area Office –Ballyfermot Office [email protected]  (01) 222-4660
South East Area Office [email protected] (01) 222-2243
South East Area Office – Crumlin Office [email protected]  (01) 222-5500
Parking Permits [email protected]  (01) 222 2259
Log a Service Request, access information and report issues https://citizenhub.dublincity.ie/  

Opening Hours

Monday to Friday
9am - 5pm

Contact Us

Phone: 01 222 2222

Out-of-hours Emergencies: 01 679 6186

Dangerous Buildings (24 hours): 01 670 7316

Email: [email protected]

Post:
Dublin City Council
Customer Services
Block 3, Floor 0
Civic Offices
Wood Quay
Dublin 8
D08 RF3F

Google Map of Civic Offices Location

Click here to find out more information about making a complaint

View our Customer Services Action Plan

Download our Customer Charter
Download PDF (0.3MB)
Download our Code of Conduct
Download PDF (0.1MB)
Download our Customer Comment Card
Download PDF (0.1MB)
Contact Details
01 222 2222

The team can help you to:

  • Find information
  • Answer Frequently Asked Questions
  • Make a payment
  • Request application forms
  • Buy parking permits
  • Report an issue
  • Make a suggestion
  • Make a complaint