Ask a Librarian service
Published on 5th May 2022
Got a question? Need help with something? Your friendly Dublin City Librarians are here and eager to help answer your questions online and in real time.
While we may not be able to answer your questions on quantum physics or the meaning of life, we can help you with all things library. So whether you're looking for assistance with our online resources, book or author suggestions, or if you have any questions about our current opening arrangements, get in touch using the online chat and we'll do our best to answer your questions.
How it works:
During the hours of 10am-12pm and 2-4pm, Monday to Friday, simply click on the chat icon on the bottom right of the Libraries' homepage and dublincity.spydus.ie and type your question into the online chat box that appears, and one our team will get back to you straight away.
Outside of these hours, you can leave a message and your email address and we’ll get back to you.
Our eResources, including ebooks, audio books, music and magazines are available 24/7.
To start using our eResources all you need is an email address, your Dublin City library card number and a PIN number.
If you haven't got a library card, you can join online and you will get a temporary number which gives you access to a limited range of the most popular eResources; BorrowBox, Pressreader, Universal Class and Transparent Languages Online.
To access our full range of eResources including comics, more online learning, databases, encyclopedias, dictionaries and more, simply call into your local library with photo ID and proof of address and we will upgrade you to full library membership.
Ask-a-Librarian, Monday to Friday, 10am-12pm and 2-4pm.