GDPR Data protection

Dublin City Council is committed to fulfilling its obligations imposed by the General Data Protection Regulation (GDPR). Click here to view our privacy statement.

How to request personal information from Dublin City Council

You have the right to obtain a copy of any information about you that is held by Dublin City Council. This information could be stored on a computer or in a manual filing system. To obtain any information about you that is held by Dublin City Council, write to us at the address below.

Your letter should read as follows:

“I wish to make an access request under the General Data Protection Regulation for a copy of any information you keep about me, on computer or in manual form.”

Please include any details that could help us to locate your records. This might include:

• Customer account number
• Staff number
• Any other information that may help us to identify your records

Alternatively, you may submit your request by email or complete the form and return to the address below.

In order to verify your identity, your request should be accompanied by a copy of official photo identification (passport, driver's licence or public services card).

For information on data protection, visit the website of the Data Protection Commissioner

Suspected data breaches

You may contact us if you have concerns that:

• a data breach has occurred in relation to your personal data
• your personal data has been put at risk by unauthorised access or disclosure.

We will investigate the matter fully and notify you of the outcome as soon as possible.