Skip to main content
Comhairle Cathrach Bhaile Átha Cliath / Dublin City Council

Main navigation

  • Residential
  • Business
  • Your Council
  • Events
Menu
Menu
Advanced Search

Main navigation (mobile)

  • Residential
  • Business
  • Your Council
  • Events
Breadcrumb
  1. Home
  2. Customer Service Action Plan 2018 – 2020
Language switcher
  • English
  • Gaeilge

Appendix 1: Customer Charter and Customer Code of Conduct

Appendix 1: Customer Charter and Customer Code of Conduct

Book traversal links for Appendix 1: Customer Charter and Customer Code of Conduct

  • < Previous
  • Next >
Share
  • Share via Twitter
  • Share via Facebook
  • Share via WhatsApp

Chapters

  • 1. Quality Service Standards
  • 2. Equality and Diversity
  • 3. Physical Access
  • 4. Information
  • 5. Timeliness and Courtesy
  • 6. Complaints and Appeals
  • 7. Consultation and evaluation
  • 8. Choice
  • 9. Official Languages Equality
  • 10. Better Co-ordination
  • 11. Internal Customer
  • Monitoring our performance
  • Appendix 1: Customer Charter and Customer Code of Conduct
  • Appendix 2: Customer Complaints Procedure
  • Appendix 3: Complaints under the Disability Act, 2005: Dublin City Council - Complaints Procedure
  • Appendix 4: Freedom of Information
  • Appendix 5: Data Protection

Sections

  • Customer Charter
  • Customer Code of Conduct
Close

Main navigation

  • Residential
  • Business
  • Your Council
  • Events

Footer menu

  • About Us
    • Careers
    • Who Does What
    • DCC Alerts
    • News and Media
    • Policies and Documents
  • Using dublincity.ie
    • Website Accessibility
    • Privacy Statement
    • Terms & Conditions
    • Sitemap
  • Statutory Obligations
    • Freedom of Information
    • Data Protection
    • Access to Information on the Environment
    • Protected Disclosures
    • Lobbying
    • Official Languages Act
    • Ethics
    • Public Sector Duty
    • Bye Laws
    • Sell to government
  • Get in Touch / Feedback
    • Contact Us
    • Online Services
    • Make a Payment
    • Make a Complaint
    • Public Consultations

Customer Services Centre

Address

Civic Offices
Wood Quay
Dublin 8
D08 RF3F
Ireland

Telephone Number
01 222 2222
Email Address
[email protected]

Comhairle Cathrach Bhaile Átha Cliath / Dublin City Council
Dublin City Council
Visit our other sites

© 2025 Dublin City Council