Your Drinking Water

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Transfer of Services to Irish Water 

Find out about the transfer of Water Services to Irish Water

For further information about Irish Water see


Drinking water is a scarce commodity essential to the City and the health of its citizens. Every day 540 million litres of high quality drinking water is produced and supplied to 1.5 million customers in the Dublin Region.

Water is collected from the Dublin and Wicklow mountains for treatment at the four water treatment plants at Ballymore Eustace, Roundwood, Ballyboden and Leixlip.

It is then distributed to customers in Dublin City and in the South Dublin, Dun Laoghaire Rathdown, Fingal, Kildare and Wicklow County Council areas through a network of service reservoirs and over 7,000 km of pipes.

Water is a precious resource and should be used sparingly. Information about saving water can be found online at

Lead Pipe Replacement Grant

If your home has lead pipes and plumbing that need to be replaced, or you have a recent water quality test result that shows above normal levels of lead in your water supply, you may qualify for a Lead Pipe Replacement Grant.  Find out more about the Lead Pipe Replacement Grant


Bogus Callers

On occasion it may be necessary to carry out water quality monitoring or repair and maintenance work at your property. This may require our employees to gain access to your property. Unfortunately bogus callers can sometimes call to your property claiming to be from Dublin City Council’s Water Services. Find out how to identify bogus callers

Reservoir safety

On hot days, a dip in a reservoir may appear like a great way to cool down. The still water may seem harmless, but it's actually a dangerous killer which can claim a life in minutes! It doesn't matter how strong a swimmer you are, swimming in reservoirs is extremely dangerous. Find out more on reservoir safety

    For more information

    Irish Water Contact Details:

    Twitter:  @IrishWater
    Telephone: 1850 278 278 (LoCall)
    Minicom:  1850 378 378
    (For hearing impaired customers with minicom equipment)
    Postal Address: Irish Water, PO Box 860, South City Delivery Office, Cork City

    To report an issue on Water Services please contact IW (Abtran) directly on 1890 278 278 (LoCall)

    Please continue to contact Dublin City Council for information or issues relating to business account queries, surface water drainage and flood management.