Data Protection Privacy Statement

This statement relates to our privacy practices in connection with the National Shared Library Management System website and associated library services and the library management system. Dublin City Council is not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such.

Security

Dublin City Council takes its security responsibilities seriously, employing appropriate physical and technical measures including the use of a Staff Access Control system with audit controls and staff training and awareness. We have internal procedures and computer interfaced protective barriers to keep your information as safe and secure as we possibly can. We cannot, however, guarantee the privacy or confidentiality of any information, whether or not relating to you as the user, passing over the Internet via non-secured email.

Collection of Customer Personal Data

In order for to provide you with the Library Service and a Single Management Library System services we collect and use the data relating to you as a library user. The only information that is collected by us is information which you chose to send us by email, information provided when opting to take out library membership or information provided when logging on and using our online services. This data is used to manage and administer the library user’s account and for operational reasons and include:

• your name
• your address
• your year of birth
• Email Address
• Mobile number (optional service)

Any personal information volunteered will be treated with the highest standards of security and confidentiality, in accordance with the Data Protection Act 2018 and GDPR 2018.

We will only share your data with other Irish Local Authority Libraries for the purpose of providing shared library services and a Single Library Management System and with trusted third parties who provide support to us and to the Single Library Management System and process data on our behalf in accordance with appropriate data sharing confidentiality agreements.

We will only contact you in relation to your use of the service or if you have indicated that you wish to receive notifications about forthcoming library events and programmes.

Right of access, rectification or erasure

To get details of any information about you held by Dublin City Council all you need to do is write to:

Dublin City Council
Freedom of Information Officer
Information Management Unit
Law Department
Civic Offices
Wood Quay
Dublin 8
Email: [email protected]

Your request could read as follows:

I wish to make an access request under the Data Protection Act 2018 and GDPR 2018 for a copy of any information you keep about me, on computer or in manual form.

Please include any details that could help us to locate your records. This might include:

• Library card number
• Any other information that may help us to identify your records

You also have the right to correct any errors in the information held about you, block certain uses or object to the processing of your personal data. Such an instruction must be in writing. A request will be dealt with as soon as possible and will not take more than 40 days to process.

Changes to our Privacy Statement

If we change our privacy statement, we will post the changes on this page, so you will be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

Use of www.dublincity.ie

This Data Protection Privacy Statement applies to the services provided by Dublin City Council Public Libraries and Archive via the National Shared Library Management System website. Use of Dublin City Council's website is governed by a website Privacy Statement.