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Appointments Notice

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Our public counter services are open and are working on an appointment only basis.

We encourage you to contact us by telephone, email or online, and to visit our offices and public counters only when necessary.

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To make an appointment for a particular service, please see contact details below:

Service Email Contact Number
Business advice & supports [email protected] (01 222 5611
Housing Rents [email protected] (01) 222-2211
Housing Allocations & Transfers Queries on submitted applications 
https://citizenhub.dublincity.ie

(01) 222-2201

 2PM-5PM ONLY

HAP [email protected] (01) 222-6400
Housing Maintenance [email protected] (01) 222-2191
RAS Landlords [email protected] (01) 222-5299
Home Loans & Sales   (01) 222-5449
Home Grants [email protected] (01) 222-2195
Housing Welfare   (01) 222-2233
Licensing Unit

To make an appointment:

Click here or email

[email protected]

(01) 222-2165
Rates Office [email protected]  
Planning   (01) 222-2149
Customer Services & Cash Office

To make an appointment

with the Cash Office: Click here

(01) 222-2222
Parking Permits [email protected] (01) 222 2259
Central Area Office – Sean McDermott St [email protected] (01) 222-2248
Central Area Office – Cabra/Glasnevin   (01) 222-7400
North Central Area Office - Coolock [email protected] (01) 222-8870
North Central Area Office - Darndale   (01) 222-6930/ (01) 222-6940
North Central Area Office - Kilbarrack   (01) 222-8540
North West Area Office - Ballymun [email protected] (01) 222-5610
North West Area Office - Ballymun Housing

To make an appointment with

Ballymun Housing: Click here

(01) 222-5610
North West Area Office -Finglas [email protected] (01) 222-5400
South Central Area Office – Eblana Hse [email protected] (01) 222-5200
South Central Area Office –Ballyfermot [email protected] (01) 222-4660
South East Area Office [email protected] (01) 222-2243
South East Area Office – Crumlin [email protected] (01) 222-5500

Most payments can be made online or over the phone on (01) 222 2222

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For Homeless Services, please phone

01 222 6944 or 01 222 6977

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For further information please email

[email protected]

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Notice text

General Data Protection Regulations (GDPR) – Privacy Notice, Public Counter Appointments System

When booking a public counter appointment with Dublin City Council, your information is collected for the purpose of booking the appointment and in order to communicate with you about the appointment.

Information collected by Dublin City Council for the purposes of booking a public counter appointment is generally limited to your full name, your telephone number and / or your email address. At this time we will also require you to answer some questions related to COVID-19. This is to ensure that customers can access public counter services safely during the current COVID-19 public health emergency and can also be contacted should an issue arise. This requirement will be kept under review in accordance with public health guidance.

The information may be shared internally with other Departments in order to manage customer flow and have an overview of appointments across Dublin City Council Civic Offices at Wood Quay and the Motor Tax Office, Smithfield.

Your information will not be shared with any external person or organisation. Your information will be retained for a period of one year at which time it will be anonymised as part of a record of the provision of services to members of the public by Dublin City Council.

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Customer Services Centre

Address

Civic Offices
Wood Quay
Dublin 8
D08 RF3F
Ireland

Telephone Number
01 222 2222
Email Address
[email protected]

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