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Appointments Notice

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Our public counter services are open and are working on an appointment only basis.

We encourage you to contact us by telephone, email or online, and to visit our offices and public counters only when necessary.

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To make an appointment for a particular service, please see contact details below:

Service

Email

Contact Number

Business advice & supports

[email protected]

(01 222 5611

Housing Rents

[email protected]ncity.ie

(01) 222-2211

Housing Allocations & Transfers

Queries on submitted applications
https://citizenhub.dublincity.ie

(01) 222-2201

 2PM-5PM ONLY

HAP

[email protected]

(01) 222-6461

Housing Maintenance

[email protected]

(01) 222-2191

RAS Landlords

[email protected]

(01) 222-5299

Home Loans & Sales

 

(01) 222-5449

Home Grants

[email protected]

(01) 222-2195

Housing Welfare

 

(01) 222-2233

Licensing Unit

[email protected]

(01) 222-2165

Rates Office

[email protected]

 

Planning

 

(01) 222-2149

Customer Services & Cash Office

Cash Office (office365.com)

(01) 222-2222

Parking Permits   (01) 222-2222

Central Area Office – Sean McDermott St

[email protected]

(01) 222-2248

Central Area Office – Cabra/Glasnevin

 

(01) 222-7400

North Central Area Office - Coolock

[email protected]

(01) 222-8870

North Central Area Office - Darndale

 

(01) 222-6930/ (01) 222-6940

North Central Area Office - Kilbarrack

 

(01) 222-8540

North West Area Office - Ballymun

[email protected]

(01) 222-5610

North West Area Office - Ballymun Housing

Ballymun Housing (Office365.com)

(01) 222-5610

North West Area Office -Finglas

[email protected]

(01) 222-5400

South Central Area Office – Eblana Hse

[email protected]

(01) 222-5200

South Central Area Office –Ballyfermot

[email protected]

(01) 222-4660

South East Area Office

[email protected]

(01) 222-2243

South East Area Office – Crumlin

[email protected]

(01) 222-5500

Most payments can be made online or over the phone on (01) 222 2222

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For Homeless Services, please phone

01 222 6944 or 01 222 6977

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For further information please email

[email protected]

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Notice text

General Data Protection Regulations (GDPR) – Privacy Notice, Public Counter Appointments System

When booking a public counter appointment with Dublin City Council, your information is collected for the purpose of booking the appointment and in order to communicate with you about the appointment.

Information collected by Dublin City Council for the purposes of booking a public counter appointment is generally limited to your full name, your telephone number and / or your email address. At this time we will also require you to answer some questions related to COVID-19. This is to ensure that customers can access public counter services safely during the current COVID-19 public health emergency and can also be contacted should an issue arise. This requirement will be kept under review in accordance with public health guidance.

The information may be shared internally with other Departments in order to manage customer flow and have an overview of appointments across Dublin City Council Civic Offices at Wood Quay and the Motor Tax Office, Smithfield.

Your information will not be shared with any external person or organisation. Your information will be retained for a period of one year at which time it will be anonymised as part of a record of the provision of services to members of the public by Dublin City Council.

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Customer Services Centre

Address

Civic Offices
Wood Quay
Dublin 8
D08 RF3F
Ireland

Telephone Number
01 222 2222
Email Address
[email protected]

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