Appointments Notice
Our public counter services are open and are working on an appointment only basis.
We encourage you to contact us by telephone, email or online, and to visit our offices and public counters only when necessary.
To make an appointment for a particular service, please see contact details below:
Service | Contact Number | |
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Business advice & supports | [email protected] | (01 222 5611 |
Housing Rents | [email protected] | (01) 222-2211 |
Housing Allocations & Transfers | Queries on submitted applications https://citizenhub.dublincity.ie |
(01) 222-2201 2PM-5PM ONLY |
HAP | [email protected] | (01) 222-6400 |
Housing Maintenance | [email protected] | (01) 222-2191 |
RAS Landlords | [email protected] | (01) 222-5299 |
Home Loans & Sales | (01) 222-5449 | |
Home Grants | [email protected] | (01) 222-2195 |
Housing Welfare | (01) 222-2233 | |
Licensing Unit |
To make an appointment: Click here or email |
(01) 222-2165 |
Rates Office | [email protected] | |
Planning | (01) 222-2149 | |
Customer Services & Cash Office |
To make an appointment with the Cash Office: Click here |
(01) 222-2222 |
Parking Permits | [email protected] | (01) 222 2259 |
Central Area Office – Sean McDermott St | [email protected] | (01) 222-2248 |
Central Area Office – Cabra/Glasnevin | (01) 222-7400 | |
North Central Area Office - Coolock | [email protected] | (01) 222-8870 |
North Central Area Office - Darndale | (01) 222-6930/ (01) 222-6940 | |
North Central Area Office - Kilbarrack | (01) 222-8540 | |
North West Area Office - Ballymun | [email protected] | (01) 222-5610 |
North West Area Office - Ballymun Housing |
To make an appointment with Ballymun Housing: Click here |
(01) 222-5610 |
North West Area Office -Finglas | [email protected] | (01) 222-5400 |
South Central Area Office – Eblana Hse | [email protected] | (01) 222-5200 |
South Central Area Office –Ballyfermot | [email protected] | (01) 222-4660 |
South East Area Office | [email protected] | (01) 222-2243 |
South East Area Office – Crumlin | [email protected] | (01) 222-5500 |
Most payments can be made online or over the phone on (01) 222 2222
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For Homeless Services, please phone
01 222 6944 or 01 222 6977
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For further information please email
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General Data Protection Regulations (GDPR) – Privacy Notice, Public Counter Appointments System
When booking a public counter appointment with Dublin City Council, your information is collected for the purpose of booking the appointment and in order to communicate with you about the appointment.
Information collected by Dublin City Council for the purposes of booking a public counter appointment is generally limited to your full name, your telephone number and / or your email address. At this time we will also require you to answer some questions related to COVID-19. This is to ensure that customers can access public counter services safely during the current COVID-19 public health emergency and can also be contacted should an issue arise. This requirement will be kept under review in accordance with public health guidance.
The information may be shared internally with other Departments in order to manage customer flow and have an overview of appointments across Dublin City Council Civic Offices at Wood Quay and the Motor Tax Office, Smithfield.
Your information will not be shared with any external person or organisation. Your information will be retained for a period of one year at which time it will be anonymised as part of a record of the provision of services to members of the public by Dublin City Council.