Customer Services

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Customer Services is the first point of contact most people will have with Dublin City Council. Our aim is to provide a high-quality, efficient and courteous level of service to all of our customers. Dublin City Council welcomes all feedback. Read our customer charter (gaeilge), code of conduct, child safety statement (gaeilge) or download our comment card (English pdf), cárta tuairime (gaeilge pdf).*

Opening Hours

09.00 to 17.00 Monday to Friday

Customer Services is the first point of contact for customers. Our services:

  • Answer frequently asked questions about Dublin City Council services
  • Post out application forms
  • Take payments for various Dublin City Council services
  • Provide general information
  • Issue Parking Permits

After hours Emergency Telephone Numbers

Dangerous Buildings: 01 670 7316
All other services: 01 679 6186

For more information

Customer Services
Dublin City  Council
Civic Offices
Block 3, Floor 0
Wood Quay
Dublin 8.
Eircode: D08 RF3F
Tel.: (01) 222 2222


Address for Map: