Bulky Waste Management

When requesting a residential household bulky waste collection service from the Waste Management Department, essential personal information will be requested consisting of name, address and contact details of the person and household requesting this service.

The legal basis for requesting such information is provided for primarily under the Waste Management Act 1996 (Amended 2001).

These personal details are only shared with relevant City Council Waste Management and Customer Services Staff and are not given to any external persons, bodies or organisations. 

Your information will be retained for a maximum 3-year period in order to assist in the planning, statistical analysis and resource allocation of waste management resources after which time all personal details will be removed from City Council records.