Freedom of Information in Dublin City Council

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The Freedom of Information Acts 2014 gives you the legal right:

  • To access your personal records and other official records of Dublin City Council
  • To correct or update personal information held about you by Dublin City Council, where this information is incomplete, incorrect or misleading
  • To be given the reasons behind any decisions taken by Dublin City Council that affect you

The Freedom of Information Act 2014 gives you a legal right to request any recorded information held by Dublin City Council

You can ask for any information you think the council may hold. The right only covers recorded information.

Your request can be in the form of a question, but the council does not have to answer your question if this would mean creating a new record or giving an opinion or judgement that is not already recorded.

You should clearly identify the information you want.

Some information may not be given to you because it is exempt, for example because it would unfairly reveal personal details about another person..

Request information from Dublin City Council

To submit a request, complete the following form and then send it to us at the address shown below

Note: In order to avoid delays please be as specific as possible when you are requesting records. For example "Under the Freedom of Information Act 2014 I request records in relation to my Housing Rents file for the last 2 years" or  "Under the Freedom of Information Act 2014 I request records created since the year 2004 in relation to the street cleaning contract for the Grafton Street area".  

What happens next

Your request will proceed through the following steps:

  • We will acknowledge receipt of your request within two weeks
  • We will make a decision within four weeks (note, if the request is particularly complex or there are large numbers of records involved, this may be extended to eight weeks).  In general, if we do not respond within four weeks, the Act deems your request to have been refused 

Appeal a decision via Dublin City Council

If your request is initially refused or part-refused you may appeal this decision to a higher officer within Dublin City Council. Again appeal requests must be received in writing to the address below. If your request is for non-personal records a fee of €30 made payable to Dublin City Council would apply at this stage.

The type of information we hold

Read information about the types of information we hold and the structure of our organisation:

Appeal a Decision via the Information Commissioner

The Office of the Information Commissioner is an independent office with powers to review decisions made by Dublin City Council. A request for review to that office for non-personal information requests will cost you €50.
The decisions of the Information Commissioner are binding. However, you can appeal a decision to the High Court on a point of law.

Submit an Appeal

To submit an appeal, send your request in writing to:

Office of the Information Commissioner
6 Earlsfort Terrace
Dublin 2

Tel: 01 639 5689

For more information

Dublin City Council
Freedom of Information Officer
Information Management Unit
Corporate Services Department
Civic Offices
Wood Quay
Dublin 8

Tel: (01) 222 3775

You should also visit the website of the Office of the Information Commissioner