Information on how to pay your social rent, how your social rent is calculated, changing your rental payments if your family circumstances change, and getting help if you are behind paying your social rent.
How can I pay my rent?
Easiest options that do not require weekly effort:
- If you receive a social welfare payment though An Post, you can pay rent through Household Budget
- If you receive a social welfare through a bank account, or are in employment, you can pay rent through direct debit.
- Bill pay using a rent payment card
- Pay by card over the telephone @ 01 222 2222
- Click here to make payments online using your rent account number
- Pay in cash at our Customer Services Centre in Civic Offices ***operating by appointment only during Covid Restrictions – call 01-222 2222 ***
How is my rent calculated?
You pay a differential rent, which means that the rent charge changes in line with household income. Under the current scheme, rent is charged at 15% of the highest earners income net of specified deductions and 15% of sub-earners income net of deductions to a maximum rent charge for each sub-earner of €21. Because your rent charge is directly linked to household income, you must inform us as soon as any changes in household income occurs. Failure to keep your income details up to date can result in backdating of the new rent charge which will cause your account to be in arrears
How do I keep my household income details up to date?
You should submit copies of income details to our office i.e. P60s/Employment Details Summary, payslips, Department of Social Protection payslips, etc., for all people in your home. These details should be submitted at least once per year.
What happens if there is a change in my family size?
You will need to seek permission from us prior to any new person moving in to your home, you also must inform us if a person in your home moves out as these additions/reductions in household size affect the rent calculation.
What should I do if have arrears on my rent?
Contact us immediately. We will help you agree to a fair and reasonable repayment plan which includes the weekly rent charge plus an additional sum to reduce the arrears.
For further advice on managing money and debt, contact the Money Advice and Budgeting Service (MABS) at www.mabs.ie or 1890 283 438.
What services are restricted if a rent account is in arrears.
If your rent account is in arrears you risk losing your home. You will not be accepted on any local authority housing list if you are evicted for rent arrears.
Tenants who keep a clear rent account can make requests for routine maintenance to be carried out in the home. Where an account is in arrears, only emergency maintenance will be carried out.
Applications for transfers from tenants will not qualify if there are arrears on the account. Where an application for transfer has already been accepted and arrears accrue, no offer of housing will be made until such time as the arrears are cleared.
Housing Rents Section
Tel: 01 222 2211
Email: [email protected]
If you live in any of the three areas below, please contact your area office:
Ballymun Area Office,
Ballymun Civic Centre,
Tel: 01 222 5610.
Ballyfermot Area Office,
Ballyfermot Community Civic Centre,
Tel: 01 620 7128.
Finglas Area Office,
Finglas Civic Centre,
Tel: 01 222 5420.