4. Information
We will be proactive in providing information that is clear, timely and accurate and that meets the requirements of people with specific needs.
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Action ID |
Actions |
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4.1 |
Circulate the ‘Plain English Style Guide for the Public Service’ to all staff to assist them in making our written communication easy to understand |
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4.2 |
Redesign the City Council’s web-site to make it more user-friendly and ensure it meets current National Disability Authority accessibility standards |
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4.3 |
Improve our use of social media as a tool to provide timely updates on services and service interruptions |
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4.4 |
Review our application forms to simplify them and make them easier to understand |