Skip to main content
Comhairle Cathrach Bhaile Átha Cliath / Dublin City Council

Main navigation

  • Residential
  • Business
  • Your Council
  • Events
Menu
Menu
Advanced Search

Main navigation (mobile)

  • Residential
  • Business
  • Your Council
  • Events
Breadcrumb
  1. Home
  2. Customer Service Action Plan 2018 – 2020
Language switcher
  • English
  • Gaeilge

3. Physical Access

3. Physical Access

We will provide clean, safe, accessible public offices that allow you to conduct your business with us in private when needed.

 

Action ID

Actions

3.1

Conduct a ‘Walkability Audit’ of the Civic Offices to make sure that all public counters are easy to find and to get to

Book traversal links for 3. Physical Access

  • < Previous
  • Next >
Share
  • Share via Twitter
  • Share via Facebook
  • Share via WhatsApp

Chapters

  • 1. Quality Service Standards
  • 2. Equality and Diversity
  • 3. Physical Access
  • 4. Information
  • 5. Timeliness and Courtesy
  • 6. Complaints and Appeals
  • 7. Consultation and evaluation
  • 8. Choice
  • 9. Official Languages Equality
  • 10. Better Co-ordination
  • 11. Internal Customer
  • Monitoring our performance
  • Appendix 1: Customer Charter and Customer Code of Conduct
  • Appendix 2: Customer Complaints Procedure
  • Appendix 3: Complaints under the Disability Act, 2005: Dublin City Council - Complaints Procedure
  • Appendix 4: Freedom of Information
  • Appendix 5: Data Protection
Close

Main navigation

  • Residential
  • Business
  • Your Council
  • Events

Footer menu

  • About Us
    • Careers
    • Who Does What
    • DCC Alerts
    • News and Media
    • Policies and Documents
  • Using dublincity.ie
    • Website Accessibility
    • Privacy Statement
    • Terms & Conditions
    • Sitemap
  • Statutory Obligations
    • Freedom of Information
    • Data Protection
    • Access to Information on the Environment
    • Protected Disclosures
    • Lobbying
    • Official Languages Act
    • Ethics
    • Public Sector Duty
    • Bye Laws
    • Sell to government
  • Get in Touch / Feedback
    • Contact Us
    • Online Services
    • Make a Payment
    • Make a Complaint
    • Public Consultations

Customer Services Centre

Address

Civic Offices
Wood Quay
Dublin 8
D08 RF3F
Ireland

Telephone Number
01 222 2222
Email Address
[email protected]

Comhairle Cathrach Bhaile Átha Cliath / Dublin City Council
Dublin City Council
Visit our other sites

© 2025 Dublin City Council